System Agreements & Upgrades
OnGuard Software Upgrade & Support Plan (SUSP)
Specialized support and upgrade service for OnGuard systems.
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Overview
Maintaining an active OnGuard® system SUSP not only ensures access to the latest software versions for your system - but it also offers the opportunity to expand, extend and enrich your system with value-added services, adjacent system integrations and new applications.
Features & Benefits:- Expert Technical Support - Access dedicated technical support to resolve issues and ensure system stability and performance.
- Enhance System Performance - Benefit from improved system functionality and performance through ongoing software upgrades and support.
- Advanced Support Options - Access other advanced support options, including End User Direct Support, 24/7 emergency services, Remote Managed Services (RMS), system expansion capabilities, and online self-help resources.
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