Maintenance & Support Services
HBOC 24/7 Remote Response Service
HBOC 24/7 365 Remote Response where Honeywell provides a call triage facility priced by site or number of calls from a remote location.
Please sign in to access more documents
Once signed in, you may be able to access additional documents for your account.
HBOC 24/7 365 Remote Response provides a call triage facility delivered by the Honeywell Buildign Operations Center (HBOC). Honeywell will use remote connections to diagnose and fix the issue and a report will be provided on completion of the call. Pricing is either by site or by number of calls oer a 12 month period.
Features & Benefits:- True 24/7 365 coverage of break fix calls for customers emergency issues, saving the time and cost of the customer.
- Calls responded to within 2 hours of call being logged to improve response times to issues.
- Calls will be investigated and attempted to be resolved remotely if this cannot be completed the call will be passed back to the customer.
- Report generated with details on findings and resolution / next steps
- Resolving issues remotely saves on having to roll a truck to site and avoid unnecessary costs and delays.
Others
- Brand
- Alerton
Others
- Brand
- Alerton
- Brand : Alerton
_blank
Please sign in to view part numbers available for purchase based on your account Sign In
Filters
Please sign in to view part numbers available for purchase based on your account Sign In
