Honeywell Building Automation

BUILDING AUTOMATION

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    • Customer Service Request Form

    Customer Service Request

    Select from the available enquiry types to add details to your enquiry.

    About This Request

    Our Customer Service will revert as soon as possible. You can always check the status of your case here.

    Tell us what this is about

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    Need to cancel an order ?

    Go to Order Management to select an order and submit your cancellation.

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    Be Advised ...

    This request will be reviewed by Honeywell before approval. Only orders that haven’t shipped can have their Ship To location changed and may affect the delivery date.

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    Be Advised ...

    This request will be reviewed by Honeywell before approval. Only orders that have yet to ship can have their Delivery Date changed. Accelerated shipping may require additional fees.

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    Be Advised ...

    This request will be reviewed by Honeywell before approval. Only items that have yet to ship can be changed. There may be a Cancellation Fee applied if reducing item quantity to zero.

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    Be Advised ...

    This request will be reviewed by Honeywell before approval. There may be a Cancellation Fee applied after submitting your cancellation.

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    Did you know? Honeywell Assist can help you check stock availability!

    If you still need assistance, use the form below.

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    Did you know? Honeywell Assist can help you with portal support!

    If you still need assistance, use the form below.

    Enter the Sales Order OR Purchase Order Number to get started

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    Attach the revised purchase order

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    If you have purchase order or order confirmation, please attach here.

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      Important: Once submitted, this address may take up to 72 hours to appear on your account.

      Your Request Has Been Submitted!

      Request Case # {caseid}

      A confirmation email has been sent to {email}

      Someone from our team will be in touch within 72 hours with next steps.

      For more information and details of your request, click View My Cases below.

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