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    World-class service on-site or online

    From training and 24/7 technical support to our bundled INNservice Plans, Honeywell Hospitality provides a service offering designed to meet any level of support for your business, system, and staff.

    We add value to every system purchase

    2-year warranty and Basic Service Plan including

    • Product guides

    • Installation, training and troubleshooting video tutorials

    • Regular INNcontrol™ webinars for IC3 and IC5

    • Telephone support 8AM to 8PM EST

    • Email technical support

    Our service and support team is ready to help.

    From system design, installation and commissioning to training, monitoring and maintenance - we’re ready to support your operation with a variety of services to help you get the most out of your energy management system.

    Design Engineering

    Let us help you turn your guestroom automation vision into a reality.

    Our experts will design your system to maximize energy savings, and ROI, while delivering a superior guestroom experience.

    LET'S CREATE SOMETHING TOGETHER->

    Install and Commission

    Peace of mind with Honeywell installation and commissioning services.

    Installation and commissioning services for your INNCOM system provide you with a complete and easy system start-up and hand-off.

    START HERE->

    Consultation

    Put your data to work and get actionable remedies with our ASX and INNsite Reporting.

    We comb your data for trends and anomalies, extract insights and remedies to save energy, optimize operations and increase guest comfort.

    PUT YOUR DATA TO WORK->

    Training Services

    Whether onsite or remote, let us teach you how to get the most out of your system.

    To help you get the best performance from your energy management system, we offer a broad range of training solutions.

    LEARN FROM OUR EXPERTS->

    Technical support when you need it

    Things happen, and we’re ready to help. From self-help online instruction to on-site maintenance and repair visits, we offer technical support that aligns with your operational and budgetary needs.