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    Technical Support

    For three quarters of a century, our innovations have made buildings safer and more secure. We’re even more excited about the future.

    Technical Support Contact Number:

    To speak with our Technical Support specialists please call +44(0)1163500714

    Technical Support Contacts

       

    Full Portfolio UK & NOVAR (English)

    0800012742 (calls only from Poland)
    +48 22 307 82 04 (calls outside Poland)
    0800400518 (calls only from Romania)
    +40 316 308 465 (calls outside Romania)
    SecurityAcademy@Honeywell.com

    UK Portfolio (English)

    +44 1 344 238 266
    hsguktechsupport@honeywell.com

    Europe

    Technical Support Escalations

    Escalations 1st level (English): ovidiu.munteanu@honeywell.com
    Escalations 2nd level (English): alin.popa@honeywell.com

    Field Service Engineers

    Paid services (English, French, Spanish, German (available soon), Romanian, Dutch): fse.emea@honeywell.com
    Escalations (English): bogna.wyrebska@honeywell.compawel.kuchta@honeywell.com

       

    EMEA

    Telephone numbers per country – please view HERE

    Technical Support (SUSP based)

    OnGuard (English, French, Spanish): onguard.support@honeywell.com
    NetBox (English): netbox.support@honeywell.com
    Elements (English): elements.support@honeywell.com
    Escalations 1st level (English): lukasz.pryk@honeywell.com, michal.sobolewski@honeywell.com
    Escalations 2nd level (English): bogna.wyrebska@honeywell.com

    Professional Engineering Services

    Paid services for OnGuard (English): pes.emea@honeywell.com
    Escalations (English): pawel.kuchta@honeywell.com

    Technical Support

    Where to Buy

    Honeywell Security Products and Solutions are sold through Authorised Distributors and Dealers/Integrators/Resellers

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