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Support Videos
e7 Custom Solution - Self-install Training
Support Documents
FAQ
Why is a unique Room ID (RID) required in the e7 thermostat?
All e7 thermostats are equipped with an RF radio that enables the thermostat to communicate to in-room devices like wireless entry door switches and to a wider network router for centrally controlled systems. The Room ID (RID) is used along with the RF channel to group the thermostat and other in-room devices together in each room. Having a unique Room ID in each room prevents cross-talk between rooms. This is why a unique RID is required even in systems with no central network.
How can I reset and go through Initialization mode again?
1. Enter SERVICE MODE:
- Press and hold oF|oC
- Press and release MODE
- Press and release FAN
- Release oF|oC.
2. Use the UP/DOWN arrow buttons to display rst, then press MODE
3. Use the DOWN button to select 255
4. Press FAN
5. The unit will reset, clear all previous values, and enter INITIALIZATION MODE again.
Refer to the e7 Install Guide for additional information on Initialization Mode
Support Videos
Este video muestra cómo establecer una solución personalizada de termostato e7
Support Documents
FAQ
¿Por qué se requiere una ID de habitación única (RID) en el termostato e7?
Todos los termostatos e7 están equipados con una radio RF que permite que el termostato se comunique con los dispositivos de la habitación, como los interruptores inalámbricos de las puertas de entrada y con un enrutador de red más amplio para sistemas controlados centralmente. La identificación de la habitación (RID) se usa junto con el canal de RF para agrupar el termostato y otros dispositivos en la habitación individual y evitar cruces entre las habitaciones. Es por esto que se requiere un RID único incluso en sistemas sin red central.
¿Cómo puedo restablecer y pasar por el modo de inicialización de nuevo?
1. Ingrese al MODO DE SERVICIO:
- Presione y mantenga presionado oF|oC
- Presione y suelte MODE
- Presione y suelte FAN
- Suelte oF|oC
2. Use los botones de flecha ARRIBA / ABAJO para ir al menú "rst", luego presione MODE
3. Use el botón ABAJO para seleccionar 255
4. Presione FAN
5. El termostato E7 se reiniciará, borrará todos los valores anteriores e ingresará nuevamente en el MODO DE INICIALIZACIÓN.
Consulte la Guía de instalación de e7 para obtener información adicional sobre el modo de inicialización.
Support Videos
Support Documents
FAQ
Why is a unique Room ID (RID) required in the e7w thermostat?
All e7w thermostats are equipped with an RF radio that enables the thermostat to communicate to in-room devices like wireless entry door switches and to a wider network router for centrally controlled systems. The Room ID (RID) is used along with the RF channel to group the thermostat and other in-room devices together in each room. Having a unique Room ID in each room prevents cross-talk between rooms. This is why a unique RID is required even in systems with no central network.
How can I reset and go through Initialization mode again?
1. Enter SERVICE MODE:
- Press and hold oF|oC
- Press and release MODE
- Press and release FAN
- Release oF|oC.
2. Use the UP/DOWN arrow buttons to display rst, then press MODE
3. Use the DOWN button to select 255
4. Press FAN
5. The unit will reset, clear all previous values, and enter INITIALIZATION MODE again.
Refer to the e7w Install Guide for additional information on Initialization Mode.
Support Videos
e7 Custom Solution - Self-install Training
Support Documents
FAQ
Why is a unique Room ID (RID) required in the e7 thermostat?
All e7 thermostats are equipped with an RF radio that enables the thermostat to communicate to in-room devices like wireless entry door switches and to a wider network router for centrally controlled systems. The Room ID (RID) is used along with the RF channel to group the thermostat and other in-room devices together in each room. Having a unique Room ID in each room prevents cross-talk between rooms. This is why a unique RID is required even in systems with no central network.
How can I reset and go through Initialization mode again?
1. Enter SERVICE MODE:
- Press and hold oF|oC
- Press and release MODE
- Press and release FAN
- Release oF|oC.
2. Use the UP/DOWN arrow buttons to display rst, then press MODE
3. Use the DOWN button to select 255
4. Press FAN
5. The unit will reset, clear all previous values, and enter INITIALIZATION MODE again.
Refer to the e7 Install Guide for additional information on Initialization Mode
Support Videos
Thermostat Addressing Setting the Room ID (RID), Personal Area Network ID (PAN ID) and RF Channel are key steps in installing and commissioning INNCOM E5 series thermostats. This video demonstrates the procedure to set these values in E528.4G and E527.4G thermostats.
Support Documents
Quick Reference - Room ID, PAN ID and RF Ch
E528 24 VAC Generic Wiring Diagrams
E528 Line Voltage Generic Wiring Diagrams
E528 12 VDC to 24 VAC Generic Wiring Diagrams
E528 12 VDC to Line Voltage Generic Wiring Diagrams
FAQ
Why is a unique Room ID required in the E528.4G?
All E528.4G thermostats are equipped with an RF radio that enables the thermostat to communicate to in-room devices like wireless entry door switches and to a wider network router for centrally controlled systems. The Room ID (RID) is used along with the RF channel to group the thermostat and other in-room devices together in each room. Having a unique Room ID in each room prevents cross-talk between rooms. This is why a unique RID is required even in systems with no central network.
How can I make changes to my E528.4G settings?
If your E528.4G is part of a centrally controlled network, then you may use the Dialog Command tool in your INNcontrol application to modify settings in your thermostats. If you want to modify settings like your target temperature range or adjust your min and max Un-rented/Unoccupied limits, the INNcontrol software allows you to make these changes to your entire system with just a few clicks. Click the "Read More" link below to view our INNcontrol 3 support page and watch our tutorial video on making changes using the INNcontrol's Dialog Command tool.
If you do not have a networked system, a variety of settings may be adjusted using the thermostat service mode. Refer to your property Operating and Maintenance manuals for further instruction on making adjustments using the thermostat service mode.
Refer to the InnControl 3 below for additional information
Support Videos
Thermostat Addressing Setting the Room ID (RID), Personal Area Network ID (PAN ID) and RF Channel are key steps in installing and commissioning INNCOM E5 series thermostats. This video demonstrates the procedure to set these values in E528.4G and E527.4G thermostats.
Support Documents
Quick Reference - Room ID, PAN ID and RF Ch
E527 24 VAC Generic Wiring Diagrams
E527 Line Voltage Generic Wiring Diagrams
FAQ
Why is a unique Room ID required in the E527.4G?
All E527.4G thermostats are equipped with an RF radio that enables the thermostat to communicate to in-room devices like wireless entry door switches and to a wider network router for centrally controlled systems. The Room ID (RID) is used along with the RF channel to group the thermostat and other in-room devices together in each room. Having a unique Room ID in each room prevents cross-talk between rooms. This is why a unique RID is required even in systems with no central network.
How can I make changes to my E527.4G settings?
If your E527.4G is part of a centrally controlled network, then you may use the Dialog Command tool in your INNcontrol application to modify settings in your thermostats. If you want to modify settings like your target temperature range or adjust your min and max Un-rented/Unoccupied limits, the INNcontrol software allows you to make these changes to your entire system with just a few clicks. Click the "Read More" link below to view our INNcontrol 3 support page and watch our tutorial video on making changes using the INNcontrol's Dialog Command tool.
If you do not have a networked system, a variety of settings may be adjusted using the thermostat service mode. Refer to your property Operating and Maintenance manuals for further instruction on making adjustments using the thermostat service mode.
Refer to the InnControl 3 below for additional information
Support Documents
E529 24 VAC Generic Wiring Diagrams
E529 Line Voltage Generic Wiring Diagrams
FAQ
Why is a unique Room ID required in the E529?
All E529 thermostats are equipped with an RF radio that enables the thermostat to communicate to in-room devices like wireless entry door switches and to a wider network router for centrally controlled systems. The Room ID (RID) is used along with the RF channel to group the thermostat and other in-room devices together in each room. Having a unique Room ID in each room prevents cross-talk between rooms. This is why a unique RID is required even in systems with no central network.
What should I check if the E529 is not controlling my HVAC unit?
The E529 is remotely controlling the HVAC unit via a wireless RF interface to the PC502 radio transceiver which is then connected to a controller like the X47 via our wired 3-conductor S5Bus. First, check to make sure your HVAC unit has power and that all INNCOM components are properly connected per your wiring diagram. If all devices have power and the wiring looks good, try to bind the thermostat to the PC502 radio again using your commissioning document. Also, if your HVAC has the ability to switch between local and remote thermostat control, make sure the unit is set to be controlled by a remote thermostat.
Support Documents
Modeva Thermostat 24 VAC Generic Wiring Diagrams
Modeva Thermostat Line Voltage Generic Wiring Diagrams
FAQ
How do I access service mode on the MODEVA thermostat?
The MODEVA thermostat does not have a service mode. Typically, an E529.4G battery powered thermostat is used as a hand-held addressing/binding tool in rooms with a MODEVA thermostat. Refer to your property commissioning documentation for further details.
Do I need to reconfigure ROOM ID, PAN ID and RF channel in the room if I replace the MODEVA thermostat?
No, if you are just replacing the MODEVA thermostat, there's no need to reconfigure Room ID, PAN ID or RF channel. The MODEVA thermostat does not have an RF radio itself, so the Room ID, PAN ID and RF channel are held in another radio device inside the room (typically a PC502).
Support Videos
1. Introduction This video will cover an introduction to the INNcontrol 3 Software including the screen layout and logging in to the software.
2. 3D Model and Quick View Screens This video will cover the using the 3D Model and the Quick View Screen of the INNcontrol 3 front end software.
3. Overview Screens This video will cover the Overview, Summary, and Energy screens and how these screens can be used to monitor and manage your Energy Management System at a property wide level.
4. Room Status and Trend View This video will cover using the Individual Room Status screens and the Trend View screens to monitor and manage your Energy Management System at an individual room level.
5. Create a Report This video demonstrates how to create a report using INNcontrol 3. Typically, reports are used to view the current list of rooms that are non-communicating or in an HVAC alarm condition and to see which rooms have guest requests like make-up-room selected. Reports are generated in a simple text format that may be saved or printed as needed.
6. Adjust Settings This video demonstrates how to adjust energy management and basic HVAC control settings via the INNcontrol 3 Dialog Command tool. This tool allows the property Engineering or Maintenance department managers to modify system settings to a single room, group of rooms and/or broadcast changes system wide. For example, you may use this tool to adjust the selectable temperature range for all thermostats in your property.
Support Documents
FAQ
Why can't I see all the features of my system in INNcontrol 3?
Feature visibility and controls may be protected by user login requirements. If you are not able to see a feature of your system in the software, try logging in. If you don't have a login or if the feature is still not available after you login, contact your IT department or INNCOM customer service for support (support@inncom.com).
I want to adjust the available fan speeds for my system, but I don't see that option in the Dialog Command tool. How can I make this change?
Changes to items like fan mapping are considered to be a significant design change to your system HVAC controls and require consultation with INNCOM technical support to avoid any potential damage to the HVAC units. Please contact INNCOM technical support to make these or other system design changes if they are not included in the standard Dialog Command list. Email: support@inncom.com or Phone: 1-860-739-4468, Option 2
Can I save a piece of trend history or capture a particular screen in INNcontrol 3?
Yes, you may save the image of a visible trend segment or other INNcontrol screen. To save the image to your computer, click the Home menu button and select the "Copy" item from the top menu bar. Next, open a paint, word document or email and paste the copied image into your desired file for saving. To print the visible screen, click the Home menu button and select "Print" from the top menu bar.
Support Videos
Analytics This video demonstrates hot to use the new INNcontrol 5 Software to view Analytical data that hotel staff can use to improve the efficiency of the Energy Management System.
Portfolio View This video demonstrates how to use the new INNcontrol 5 Software to view the Analytical Data for a Portfolio of properties. This data can be used to improve the efficiency of the Energy Management System at a host of hotels within your portfolio.
Reports and Band Management This video demonstrates how to use the new report feature to generate on-demand and scheduled reports, and how to use the new band management feature to change temperature settings within your INNCOM Energy Management System
