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Technical Support

Technical Knowledge Articles 

Search our library of frequently asked questions.

Endurance Series Video Library 

Watch our series of How-To Videos featuring the ES Series Addressable FACP and more.

Call Our Technicians 

Phone support is available Monday – Friday, 8 am to 7 pm Eastern. Call: (800) 627-3473 Please be sure to select the correct prompt when calling to reduce hold times. We encourage callers to visit the Technical Knowledge Center to self-serve when possible.

Technical Training Available 

Whether you prefer on-demand training taken at your convenience, robust virtual classroom sessions, or custom face-to-face sessions, MyHBU provides an enriched learning experience.

Webinars On-Demand 

Catch up on your own schedule and in the comfort of your home.

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