Key Features Include:

Product Server

First introduced in version 6.54.01, updates to subscriber and product licensing can now be made on your system without a MAS support rep connecting manually. When you purchase additional licensing or new products, your database is updated automatically within 24 hours via communication to a MAS cloud server. This communication happens from the EX Services, so at least one instance of the EX Services must be running at all times even if you are still using the Classic MASterMind applications. You can control which instances of the EX Services handle this communication, such as those for the MASterMind EX application, MASweb+, MASmobile, or external development. The necessary configuration will be done as part of the upgrade process. In the future, the Product Server will facilitate a host of connected services, such as self-service options that allow you to order licensing and products using a web portal. For additional information, see a list of FAQs here or contact your MAS Sales Representative.

MASterMind EX

• Alarm Scoring Enhancements
• Locally Monitored Partition Enhancements
• LDAPS Support Added
• EX Service Method Security
• Data Change Log Enhancements
• Attached Documents for Contacts
• MASrecv Database Security Control
• Report Encryption Option
• Telephony Conference Calling (Avaya TSAPI and Telephony API)

Dynamic Monitoring

• SMS Messaging between Operator and Contact (using Twilio or Nuance)
• Plot Multiple Contacts on the Map
• Plot Additional Fixed Addresses
• Integration to Precisely for PSAP Lookups
• Option to Lookup Agencies by Postal Code
• Option to Manually Lookup Agencies
• Support for Contact Pictures
• Timers since Alarm was Received and Current Agent Access
• Route Alarms based on Contact Language
• Link Related Incidents
• Support for Contact PINs
• Operator Actions returned to External System
• Log Custom Incident Activity Codes
• Manually Add additional Contacts or Agencies to the Call List
• Search Enhancements, including Previous Dynamic Incidents

MASchat

• Configurable Chat Link Placement
• Optional Contact PIN Verification
• Improved Opt-Out Handling
• Enhanced Logging

MASweb+

• HTML Tile Support
• Forgot Password Enhancements
• Alarm Zone Summary Pagination
• Search Enhancements
• Restricted Login Enhancements
• Emergency Contact Verification Enhancement in Enduser Module

MASmobile

• Improved Session Timeout Handling
• Many UI Enhancements
• Coming Soon: MASmobile FLEX – Adding all the capabilities of MASmobile Plus and MASmobile Technician to the redesigned and rearchitected app.

Integrations

• IOT911 Intrado PSAPID
• SNDFRM (Send Frame) Receiver Interface
• Baviloc Receiver Interface
• Integration to Precisely for PSAP Lookups in MASXML