Demos
To gain a greater understanding of all MASterMind™ applications and their integration, we invite you to view our various online demos.
Platform
VIDEO
MASterMind Overview
High-level overview of the MASterMind™ platform.
Monitoring
VIDEO
Alarm Suppression
How to suppress alarms during excessive alarm signal activity in monitoring.
VIDEO
Create a User in EX
Easily create and setup an employee login and assign proper profile in EX
VIDEO
Sites and Systems in EX
How to setup a customer site and system in Monitoring
VIDEO
Create a Contact / Keyholder
How to setup a customer contact or a keyholder in Monitoring
VIDEO
Alarm Retrieval Methods
Four different methods an operator can retrieve an alarm to service
VIDEO
Alternate Full-Clear Multiple Systems
Log an alternate full-clear event when you have multiple systems in alarm condition
VIDEO
Schedules & Procedure Pages
See how easy it is to link a schedule to multiple procedure pages on a site
VIDEO
Site Schedule & Events
How to create a Site schedule and link open/close events to a site
VIDEO
Procedure Page
Create a procedure page on a site and link zones, call lists, and add instructions
VIDEO
Global Dispatch Page
Create a global dispatch page, and link it to an event and set overrides on individual accounts
Business
VIDEO
Customer Service
Create and use incidents to standardize and track customer interactions
VIDEO
Customers, Sites, & Contacts
Data entry and how they are related
VIDEO
Prospect Data
Understanding data entry to track prospects and prospecting activity