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Training On Demand

Training

View past training on demand sessions at your convenience. Take advantage of these complimentary training sessions, covering a range of topics for MASterMind™ Monitoring software, MASterMind Business software, and Web and mobile products.

Monitoring

VIDEO

Alarm Suppression

Learn how to setup Alarm Suppression.

VIDEO

Branding

Setup custom branding in Monitoring

VIDEO

System Signal Rule

Learn how to setup System Signal Rule

VIDEO

Multi-Signal Processing

Multi-signal processing demo

VIDEO

MAS Notify

Learn how to setup MAS Notify in MASterMind

VIDEO

Auto Notify

Learn how to setup Auto Notification

VIDEO

Dynamic Monitoring

Dynamic Monitoring & Dispatching Solution

VIDEO

Zone Match Abort Processing

How to match & abort zones

VIDEO

Medical Monitoring

Medical Monitoring in MASterMind

VIDEO

Service Company

Learn how to setup a Service Company

VIDEO

Authorities

Learn how to setup Authorities

VIDEO

Rotating Call List

How to create a rotating Call List in EX

VIDEO

Using VRT with EX

Learn how to use VRT with MASterMind EX

VIDEO

Alarm Adjustment

How to adjust area signal processing

VIDEO

Floor Plans

Leveraging floor plans for dispatch monitoring in EX

VIDEO

IVR

Providing enhanced service with IVR

VIDEO

Contact Overrides

Create contact overrides and restrict access

VIDEO

Procedure Page

Learn how to create dispatch instructions for alarm processing

VIDEO

Permits

Learn to create permits and track false dispatches

VIDEO

Dispatch Pages

Create a global dispatch page and link it to events & zones.

VIDEO

EX Security

Hide or view objects and learn about unique objects

VIDEO

Global Buttons

Create users and assign global buttons in EX

VIDEO

Site Pins

Learn how to set site level authority using pins

VIDEO

Schedules

Create a schedule for a site and define open/close events

VIDEO

Zoning

Learn signal association at different levels for a site

VIDEO

CS Partition

Restrict an user to a specific CS partition

VIDEO

Group Signal Processing

Log multiple signals prior to operator attention

VIDEO

Queue Manager

Using the queue manager activity window to manage your operators

Web and Mobile

VIDEO

MASmobile

As overview of MASmobile and its features.