Technical Support
Technical Knowledge Articles
Search our library of frequently asked questions.
Contact Our Technicians
Phone support is available to registered customers Monday – Friday, 8:30 AM to 5:30 PM Australian Eastern Standard time. Please sign in and go to support page for the phone number. Email support is available at HBTPacificFireSupport@honeywell.com. We encourage callers to visit Knowledge Center to self-serve when possible.
Technical Training Available
Whether you prefer on-demand training taken at your convenience, robust virtual classroom sessions, or custom face-to-face sessions, MyHBU provides an enriched learning experience.