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USDD NPI Product2b-Updated.jpg

The future of first responder alerting is here

Introducing a modern personal alerting solution for wherever you need it most

See how Flex Alert works

Designed to provide first responders fast and flexible alerting.

Faster response times

Receive instant IP-based alerts that can reduce turn out times by an average of 25 seconds compared to traditional pagers.*

* Based on real-world USDD Data, as compared to two-tone radio pagers

Less stress and disruption

Experience fewer unnecessary wake up calls by configuring alerts for relevant station, unit, incident type and location.

Detailed incident data

Get all the critical incident details you need directly from your dispatch center through calm, clear, text-to-speech audio and visual alerts.

Reliable coverage

Get alerts from anywhere you can connect to wi-fi without having to worry about radio dead zones and interference.

Compact design and easy setup

Save space and time with a modern design that sits wherever you want to receive alerts and can be up-and-running in just minutes.

Countless applications

Get alerts wherever you need them most—even when you don’t have access to an enterprise fire station alerting system.

Get personal audio and visual alerts wherever you can connect to power and Wi-Fi.



Fire Station

Dispatch Center

Key Features

The Flex Alert device uses USDD’s signature technology to provide ramped audio and visual alerts that connect to first responders’ smartphones for additional incident data and updates.
  • Multi-color ring light with ramping brightness
  • Ramped alerting tone followed by detailed incident data
  • Incident data delivered with USDD's clear and calm text-to-speech technology
  • In-app configuration of alerts by unit, incident type and location.
  • In-app notifications for additional incident context and real-time event updates
  • Designed to integrate with USDD's FSA mobile app
  • IP-based alerting delivers nearly instant alerts from dispatch.
  • Device setup and configuration via Bluetooth connection to user's smartphone.

Pair Flex Alert with Automated Dispatching

Don’t have USDD’s automated dispatching solution? Check out our affordable subscription plans.

Connect With an Expert

Have any questions about our Flex Alert solution? One of our experts is ready whenever you are.