Cut response times to a minimum
Communities of every size trust Phoenix G2 to help reduce emergency response times. Since it was created with both career and volunteer departments in mind, all stations can benefit.
The right units in the right places
The Phoenix G2 Station Alerting System almost instantly sends alerts from dispatch to first responders, improving their response times and situational awareness.
How we help fire stations reach peak performance
Phoenix G2 integrates text-speech technology, high contrast message signs and other audio and visual peripherals to enable prompt, informed responses.
How we help dispatchers accelerate the process
Dispatch time is reduced by sending text-to-speech dispatches over a high-speed network. Multiple stations can be notified in under a second.
Our system's architecture supports dispatchers, fire stations as well as public safety administrators and personnel
The technology behind the impressive response times
USDD offers a full suite of technology, both hardware and software, working in perfect harmony. Everything is manufactured and developed by us, then backed by a team of support experts.
Communications Gateway Dashboard
The Dashboard allows dispatchers to easily send automated dispatching messages to any number of fire stations. The Dashboard can also monitor alerts and keep tabs on fire station alarms.
Station Controller Interface
Designed for IT system administrators, this interface is a Web-based browser that helps you configure and manage fire station alerting from any location, at any time.
FSA Mobile App
With this app, firefighters and first responders can receive instant verbal, written and location fire station alerts, whether they are in the fire station or somewhere on the road.
ATX Station Controller
This controller processes a dispatch alert at the fire station, then sends an “acknowledgment” back to the Phoenix G2 Communications Gateway at the dispatch center. ATX alerts any combination of room zones and can be updated remotely and privately with our encrypted Web interface.