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    Communicate Faster with Automated Dispatching

    Reduce call processing time with nearly instantaneous alerts to the right units, in the right places. Boost first responder efficiency and call knowledge, too.

    Speed up dispatch delivery. Boost clarity and consistency. Lower stress.

    The Phoenix G2 Automated Dispatching solution helps lower dispatcher stress. Better prepare first responders, faster. Increase reliability and compliance. And work within a legacy network with remote configuration capability.
    Streamline dispatching with the Phoenix G2 Communications Gateway

    When a CAD message is received, the Phoenix G2 Communications Gateway alerts one or more stations simultaneously, lessening dispatcher "on hold" time and stress.

    Generate quick and clear dispatches

    Phoenix G2 Voice Alert saves dispatchers time and stress by reading consistent, clear alerts to multiple locations quickly and efficiently.

    Technology adaptable for your needs

    The system can be deployed to alert any radio system, any number of stations, and most mobile devices.

    Featured Technology

    Communications Gateway Dashboard
    The dashboard allows dispatchers to easily send automated dispatching messages to any number of fire stations. The dashboard can also monitor alerts and keep tabs on fire station alarms.
    Gateway Radio Interface 2 (GARI)
    The G2 Gateway Radio Interface (GARI) 2 connects the G2 Communications Gateway and up to two radio channels simultaneously, alerting firefighter units without dispatcher intervention.
    Phoenix G2 Voice Alert Automated Dispatch
    Voice Alert produces a calm, clear voice delivered digitally or through a voice radio system to the G2 ATX Station Controller. It can be played in specified regions of the fire station.
    FSA Mobile App
    The Fire Station Alerting (FSA) Mobile App dispatches instant alerts to firefighters and first responders no matter where they are via mobile phone, tablet or smartwatch.

    Listen to real Voice Alert dispatches

    Samantha

    AMERICAN ENGLISH

    Tom

    AMERICAN ENGLISH

    Daniel

    BRITISH ENGLISH

    Karen

    AUSTRALIAN ENGLISH

    Lee

    AUSTRALIAN ENGLISH

    frequently asked questions

    What systems does Phoenix G2 integrate with?

    CAD, Major radio manufacturer’s such as Motorola, Avtec, and Harris. Other systems include: Axis video doorbell, lighting control systems, baby boxes, gas-safety shutoff valves, traffic lights, bay-doors, security gates, reporting/logging servers, SIP systems such as VoIP/PA, First Arriving dashboards, and GIS mapping.

    How fast are dispatch alerts delivered?

    <1 second

    Does Phoenix G2 support multiple stations and devices?

    Yes, there is no limit.

    How does text-to-speech improve dispatch clarity?

    By using a consistent voice with enhanced clarity that allows for configuration of dialect to match the local area. Voice Alert is designed to eliminate the issues with the variables associated with human dispatching such as change in tone, mood, accents, and voice volume/clarity of speech.

    Speak to an expert

    Have a product-related question or want to get in touch with us? Please reach out. We look forward to working with you.