Dispatch Centers
Communications Gateway
The Dispatch Gateway Server functions as an interface between the CAD host and the station alerting system
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The Phoenix G2 Communications Gateway is the core of USDD’s Fire Station Alerting System. Located at the dispatch center, it is the direct link between the computer-aided dispatch (CAD) system and the Phoenix G2 ATX Station Controller located at each fire station.
The Gateway receives alert data from a dispatcher via an interface with an existing CAD host, or directly from USDD’s interactive Web-based Communications Gateway Dashboard
The Communication Gateway’s design is efficient in every way. It provides simple network requirements and software updates to the “trainable” self-service pronunciation editor integrated into our G2 VoiceAlert software.
Using dynamic, flexible pathway options, the Gateway has two redundant servers for disaster recovery and backup.
Features & Benefits:- Connects with new or existing voice and data systems
- Dispatches units over agency radio
- Voice-to-text alerts
- Smartphone, text, email and paging alerts
- Gateway Radio Interface 2
- Plays alert tones, VoiceAlert speech, and tone paging over the radio system
- Supports two, simultaneous independent radio channels
- Links Communications Gateways to radio channels for automated dispatch announcements
Others
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