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  • Order Status
    /content/hbtbt/ae/en/search-results.html

    Order Status

    Orders

    {osModel.statusMetaId}

    Order list shows orders that have activity from the past 36 months.

    3

    Order Status

    25

    _self

    /content/hbtbt/ae/en/secure/orders

    /content/hbtbt/ae/en/secure/orders/details

    [{"statusMetaId":"status","statusColorMetadata":[{"statusLabel":"Approved","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Closed","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Denied","hexColorCode":"rgba(190,39,28,0.18)"},{"statusLabel":"Partially Accepted","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Open","hexColorCode":"rgba(126,179,56,0.18)"},{"statusLabel":"Under Investigation","hexColorCode":"rgba(23,146,229,0.18)"},{"statusLabel":"Waiting for Customer Response","hexColorCode":"rgba(245,166,35,0.18)"},{"statusLabel":"Unspecified","hexColorCode":"rgba(96,96,96,0.18)"}]},{"statusMetaId":"portalStatus","statusColorMetadata":[{"statusLabel":"Approved","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Closed","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Denied","hexColorCode":"rgba(190,39,28,0.18)"},{"statusLabel":"Partially Accepted","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Open","hexColorCode":"rgba(126,179,56,0.18)"},{"statusLabel":"Under Investigation","hexColorCode":"rgba(23,146,229,0.18)"},{"statusLabel":"Waiting for Customer Response","hexColorCode":"rgba(245,166,35,0.18)"}]}]

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      A scheduled maintenance activity will take place on Thursday Nov 6th, from 1:30 AM to 5:30 AM EST (6:30 AM to 10:30 AM GMT, 7:30 AM to 11:30 AM CET, 12 PM to 4 PM IST). This maintenance may temporarily impact data visibility for return cases in e-commerce. We appreciate your patience and understanding during this time.

      Note: Return requests submitted online may take up to 15 minutes to load. Thank you for your patience. 

      2

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      _self

      /content/hbtbt/ae/en/secure/orders

      /content/hbtbt/ae/en/secure/orders/return-case-details

      [{"statusMetaId":"status","statusColorMetadata":[{"statusLabel":"Approved","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Closed","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Denied","hexColorCode":"rgba(190,39,28,0.18)"},{"statusLabel":"Partially Accepted","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Open","hexColorCode":"rgba(126,179,56,0.18)"},{"statusLabel":"Under Investigation","hexColorCode":"rgba(23,146,229,0.18)"},{"statusLabel":"Waiting for Customer Response","hexColorCode":"rgba(245,166,35,0.18)"},{"statusLabel":"Unspecified","hexColorCode":"rgba(96,96,96,0.18)"}]},{"statusMetaId":"portalStatus","statusColorMetadata":[{"statusLabel":"Approved","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Closed","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Denied","hexColorCode":"rgba(190,39,28,0.18)"},{"statusLabel":"Partially Accepted","hexColorCode":"rgba(96,96,96,0.18)"},{"statusLabel":"Open","hexColorCode":"rgba(126,179,56,0.18)"},{"statusLabel":"Under Investigation","hexColorCode":"rgba(23,146,229,0.18)"},{"statusLabel":"Waiting for Customer Response","hexColorCode":"rgba(245,166,35,0.18)"}]}]

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