Important Recall Notice Please see Bulletin SSR24.1SB for important product information impacting limited devices. Recall Bulletin
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    Worldwide Locations

    United States (World Headquarters)

    Address: 3825 Ohio Avenue, St. Charles, Illinois 60174
    Phone: 630/377-6580
    Fax: 630/377-6495

    Customer Service Phone: 800/736-7672, press 1
    Customer Service Fax: 630/377-6495
    Customer Service Email: SSDcustomerservice@honeywell.com

    Technical Service Phone: 800/736-7672, press 2
    Technical Service Fax: 630/377-6583
    Technical Service: techservice@systemsensor.com

    Asia Pacific

    Address: Room 1717, Grandtech Center, 8 On Ping Street, Shatin, New Territories, Hong Kong
    Phone: +852-2114-0992
    Fax: +852-2114-0995
    Technical Service: techserviceHK@systemsensor.com

    Australia/New Zealand

    Phone - Tech Service (Toll Free): 1800 220 345 (AUS); 0800 220 345 (NZ)
    Sales, Technical Service, and General Enquiries: sales.aus-nz@systemsensor.com

    Brazil

    Address (Brazil): Av. Tambore , 267, 06460-000 Barueri, Brazil
    Phone: +55 11 3475 1870
    Email: vendasbrasil@systemsensor.com

    Canada

    Phone: 905/812-0767
    Fax: 905/812-0771
    Customer Service: SSDCanada@honeywell.com
    Technical Service: techservicecanada@systemsensor.com
    Web: www.systemsensor.ca

    China

    Address: No. 40 Zhang Ba 2nd Road, Hi-Tech Development Zone, Xi'an, 710075, China
    Phone: +86 29 85387800
    Fax: +86 29 88895930
    Technical Service: techservicechina@systemsensor.com.cn
    Web: www.systemsensor.com.cn

    Europe

    Phone: +41 (44) 943 4300
    Customer Service: orders@systemsensor.com
    Technical Service: sse.technical@honeywell.com
    Web: www.systemsensoreurope.com

    India

    Phone: +1800 103 0339
    Fax: +91 124 4752750
    Customer Service: FireCS.India@Honeywell.com
    Technical Service: systemsensorindiasupport@honeywell.com
    Sales Inquiries: systemsensor.india@honeywell.com

    Italy
    Mexico, Central America and South America

    Address (Argentina): Carlos Pellegrini 179, C 1009 ABC, Buenos Aires, Argentina
    Address (Mexico): Av. Santa Fe 94, Torre A piso 1, CDMX 01210, Mexico
    Phone: +54 11 4324-1909
    Phone2: +54 11 4324-5900
    Fax: +54 11 4324-5999
    Commercial Email: systemsensorla@systemsensor.com
    Customer Service: fire.custserv.lat@honeywell.com
    Technical Service: techservicelatinamerica@systemsensor.com
    Web: www.systemsensor.ca/es

    Russia

    Phone: +7(495)9377982
    Fax: +7(495)9377983
    Technical Service: moscow@systemsensor.com

    Southeast Asia

    Phone: +65 6273 2230
    Customer Service: CustomerSupportHSFASEAN@Honeywell.com
    Technical Service:
    Malaysia - HBT-Support.MY@honeywell.com
    Singapore - HBT-Support.SG@honeywell.com
    Thailand - HBT-Support.TH@honeywell.com
    Indonesia - HBT-Support.ID@honeywell.com
    Vietnam, Myanmar, Cambodia - HBT-Support.VN@honeywell.com
    Philippines - HBT-Support.PH@honeywell.com