Services
Remote Managed Services (RMS)
Preventive and diagnostic services for early detection of system issues.
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Overview
Remote Managed Services (RMS) includes comprehensive preventive and diagnostic services designed to detect system failures early and reduce downtime. An RMS engineer will remotely access your OnGuard system periodically to collect and analyze performance data, providing insights that can reduce support issues by up to 50% in the first year. The service also offers technical advisement and best practices, enhancing system performance and reliability.
Features & Benefits:- Proactive System Maintenance - Regular preventive checks and diagnostics identify potential issues before they impact operations.
- Expert Technical Advisement - Receive ongoing advisement and best practices from periodic reviews with LenelS2 experts, tailored to your specific system needs.
- Comprehensive System Analysis - Benefit from detailed system data analysis, error detection, and recommendations for functional improvements.
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