End of Support and Security Notices

At Honeywell, we take cybersecurity seriously. We continually investigate any reported vulnerability on Honeywell video products. We always keep our customers and partners informed at the earliest possible time.

We highly recommend our customers to regularly check this Security Notices page. If you have already purchased and installed the product(s) in the list on the Security Notifications below, please follow the instructions and upgrade to the latest firmware version.

The latest firmware and security keys can be downloaded from the following link:

https://myhoneywellbuildingsuniversity.com/training/login

Security Notifications

Security Notification - Software Update Notice - VMS R700 T3 Patch - January 2023 (pdf)
Security Notification Command Injection (HDZP252DI) - January 2022 (SN_2022-01-26-01_CVE-2021-39363) (pdf)
Security Notification Video Replay (HBW2PER1) - January 2022 (SN_2022-01-26-02_CVE-2021-39364) (pdf)
Security Notification - Apache log4j Vulnerability - December 2021 (SN 2021-HBT-12-14-01-V2) (pdf)

Security Notification - September 2021 (SN 2021-09-20 01) (pdf)
Security Notification - July 2020 (SN 2020-07-02 01) (pdf)
Security Notification - October 2019 (SN 2019-10-25 01) (pdf)
Security Notification - September 2019 (SN 2019-09-13 01) (pdf)
Security Notification - September 2019 (SN 2019-09-13 02) (pdf)
Security Notification - September 2019 (SN 2019-09-04 01) (pdf)
Security Notification - April 2019 (SN 2019-04-30 01) (pdf)

End of Support and Discontinuation Notices

Various Access Products End of Support - April 2023 (pdf)
Select Dual Tech Motion Sensor SKUs Discontinued - March 2023 (pdf)
Pro-Watch 4.5 End of Support Notice Effective May 31st, 2023 Select Dual Tech Motion Sensor SKUs Discontinued - March 2023 November 2022 (pdf)
V-Plex Dual Tech Motion Sensor DT8050A-SN Discontinued – November 2022 (pdf)
NetAXIS Support Discontinuation – NETAXS Series controllers and SIOs - Effective October 2022 (pdf)
OmniProx™ PX Clamshell Prox Cards Select SKUs Discontinued – September 2022 (pdf)
Performance and equIP Series Cameras NVRs Accessories Discontinuance - July 2022 (pdf)
OmniAssure Touch Reader EOL and Replacements – March 2022 (pdf)
Pro-Watch® 4.4 End of Support Notice - January 2022 (pdf)
WIN-PAK Integrated Security Suite v 4.8 series (WCS 4.8) - December 2021 (pdf)
WIN-PAK Integrated Security Suite v 4.8 series (WP 4.8) - December 2021 (pdf)
HID SE Class iReaders EOL and Replacements - December 2021 (pdf)
MAXPRO® NVR SKUs Rev C Transition - November 2021 (pdf)
VMS and NVR Software Update Recommendation - September 2021 (pdf)
NetAXZ-123 and NetAXS-4 Discontinuation - April 2021 (pdf)
Pro-Watch® 4.3/4.35 End Of Support Notice - February 2021 (pdf)
MAXPRO NVR 5.xx / VMS R5xx EoL Schedule - February 2021 (pdf)
PRO3200 Discontinuation Notice - February 2021 (pdf)
PW6000 Series Discontinuation Notice - February 2021 (pdf)
MAXPRO NVR/VMS After Hours EoL - October 2020 (pdf)
Video Products End-of-Support Notice - January 2020 (pdf)
End Of Support for Windows Embedded Standard 7 - November 2019 (pdf)
Video Product End-of-Support Notice - June 2019 (pdf)
MAXPRO® VMS & NVR 32- Bit OS-Discontinuation Notice - June 2019 (pdf)
Video Product End-of-Support Notice - December 2018 (pdf)
Video Product End-of-Support Notice - June 2018 (pdf)

Discontinued Technical Telephone Support

Performance Series HEN*2 Recorders – Telephone Technical Support Discontinuation Notice – Effective April 04, 2023 – Dec 2022 (pdf)
Xtralis ADPRO FASTTRACE 2E (FT2E) – Telephone Technical Support Discontinuation Notice Effective Apr 22, 2023 – Nov 2022 (pdf)
PW6K Cyber and Tech Support Discontinuation Notice - HIS Americas - January 2022 (pdf)
PRO32 Cyber and Tech support Discontinuation Notice - Distribution - Americas - January 2022 (pdf)
PRO2200 Series, PRO22CVT1 and PRO22EN - Discontinued Support June 30, 2022 (pdf)
HON-FIN4000 - Discontinued Support January 31, 2022 (pdf)
N-1000 Series - NS2 Series - PCI and C-100 - Discontinued Support December 31, 2021 (pdf)
PW3000 Series Panels, PW5000 Series Panels, and PW5KCVT1 - Discontinued Support August 2021 (pdf)

We take security concerns seriously and work to quickly evaluate and address them. Once reported, we commit the appropriate resources to analyze, validate and provide corrective actions to address the issue. Learn more here.