End of Support and Security Notices

At Honeywell, we take cybersecurity seriously. We continually investigate any reported vulnerability on Honeywell video products. We always keep our customers and partners informed at the earliest possible time.

We highly recommend our customers to regularly check this Security Notices page. If you have already purchased and installed the product(s) in the list on the Security Notifications below, please follow the instructions and upgrade to the latest firmware version.

The latest firmware can be downloaded from the following link:

https://myhoneywellbuildingsuniversity.com/training/asp_support_download_center

Security Notifications

• Security Notification - September 2021 (SN 2021-09-20 01) (pdf)
• Security Notification - June 2021 (SN 2021-06-30 01) (pdf)
• Security Notification - September 2019 (SN 2019-09-13 01) (pdf)
• Security Notification - September 2019 (SN 2019-09-13 02) (pdf)
• Security Notification - September 2019 (SN 2019-09-04 01) (pdf)
• Security Notification - April 2019 (SN 2019-04-30 01) (pdf)

Customer Advice Notices (CAN)

• CAN 170 - GX Remote APP - Push Notification Android 12/13 - Customer Advice Note (pdf)
• CAN 169 MPI Production Release v 12.03  (pdf)
• CAN 168 MPICRX Production Release v 1.0.0.508  (pdf)
• CAN 167 MAXPRO Intrusion Upgrade Process 3.0  (pdf)
• CAN 166 RSS V3.62 Database Properties Pop Up  (pdf)
• CAN 165 Galaxy Flex V3.54 Production Release  (pdf)
• CAN 163 A227 SPI Key Alternatives (pdf)
  
• CAN 161 Galaxy RIO C072, C078, A158-B Jumper Settings (pdf)
• CAN 160 MPI v11.06 Production Release (pdf)
• CAN 159 MPI Communication Update ADD SECUR (pdf)
• CAN 156 MPI V11.04 Production Release (pdf)
• CAN 155 MPICRX Production Release v 1.0.0.507 (pdf)
• CAN 154 Galaxy Dimension Battery Start Up (pdf)
• CAN 153 MAXPRO Intrusion Upgrade Process 2.0 (pdf)
• CAN 152 Remote Service Suite (RSS) for GALAXY Intrusion system range (pdf)
• CAN 150 Galaxy RIO C072 (pdf)
• CAN 148 MAXPRO Intrusion Upgrade Process (pdf)
• CAN 145 MPI v10.03 Production Release (pdf)
• CAN 144 Technical Support Self Service Portal (pdf)
• CAN 143 MPI v10.02 Production Release (pdf)
• CAN 142 Galaxy RIO C072 Jumpers (pdf)
• CAN 134 Galaxy Flex V3.52 Production Release (pdf)
• CAN 133 E080-10 A083-00-10 v 4.14 (pdf)
• CAN 132 Galaxy Dimension V7.04 Production Release (pdf)

End of Support and Discontinuation Notices

• Video Product End-Of-Support Notice - HA30JCB02 HA30JCB03 - November 2021 (pdf)
• Access Control Product End-of-Support Notice - PRO3200 - February 2021 (pdf)
• Access Control Product End-of-Support Notice - PW6000 - February 2021 (pdf)
• Video Product End-of-Support Notice - July 2019 (pdf)
• Video Product End-of-Support Notice - June 2019 (pdf)
• Video Product End-of-Support Notice - December 2018 (pdf)
• Video Product End-of-Support Notice - June 2018 (pdf)
• MAXPRO® VMS & NVR 32- Bit Operating System-Discontinuation Notice (pdf)