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    Dispatch Centers

    Communications Gateway

    The Dispatch Gateway Server functions as an interface between the CAD host and the station alerting system

    Overview

    The Phoenix G2 Communications Gateway is the core of USDD’s Fire Station Alerting System. Located at the dispatch center, it is the direct link between the computer-aided dispatch (CAD) system and the Phoenix G2 ATX Station Controller located at each fire station.

    The Gateway receives alert data from a dispatcher via an interface with an existing CAD host, or directly from USDD’s interactive Web-based Communications Gateway Dashboard

    The Communication Gateway’s design is efficient in every way. It provides simple network requirements and software updates to the “trainable” self-service pronunciation editor integrated into our G2 VoiceAlert software.

    Using dynamic, flexible pathway options, the Gateway has two redundant servers for disaster recovery and backup.

    Features & Benefits:
    • Connects with new or existing voice and data systems
    • Dispatches units over agency radio
    • Voice-to-text alerts
    • Smartphone, text, email and paging alerts
    • Gateway Radio Interface 2
    • Plays alert tones, VoiceAlert speech, and tone paging over the radio system
    • Supports two, simultaneous independent radio channels
    • Links Communications Gateways to radio channels for automated dispatch announcements
    Others
    Name
    Description
    File Size
    Date
    Size
    G2-GW Communications Gateway Servers Data Sheet
    application/pdf 181.2 KB
    5/23/2023
    181.2 KB
    US Digital Designs Product Security Manual
    application/pdf 86.91 KB
    2/27/2024
    86.91 KB
    Name
    Description
    File Size
    Date
    Size
    G2-GW Communications Gateway Servers Data Sheet
    application/pdf 181.2 KB
    5/23/2023
    181.2 KB
    US Digital Designs Product Security Manual
    application/pdf 86.91 KB
    2/27/2024
    86.91 KB
    Name
    Description
    File Size
    Date
    Size
    G2-GW Communications Gateway Servers Data Sheet
    181.2 KB
    5/23/2023
    US Digital Designs Product Security Manual
    86.91 KB
    2/27/2024
    Part Number
    Description
    Leaf Category
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