End of Support and Security Notices

At Honeywell, we take cybersecurity seriously. We continually investigate any reported vulnerability on Honeywell video products. We always keep our customers and partners informed at the earliest possible time.

We highly recommend our customers to regularly check this Security Notices page. If you have already purchased and installed the product(s) in the list on the Security Notifications below, please follow the instructions and upgrade to the latest firmware version.

The latest firmware can be downloaded from the following link:

https://myhoneywellbuildingsuniversity.com/training/asp_support_download_center

Security Notifications

• Product Transition notice - MPA Oct 2023 (pdf)
• EBI Mercury Interface R190 Software Release Bulletin - September 2023 (pdf)
• Latest news from Honeywell Commercial Security - April 2023 (pdf)
• Latest news from Honeywell Commercial Security - February 2023 (pdf)
• Latest news from Honeywell Commercial Security - November 2022 (pdf)
• Latest news from Honeywell Commercial Security - July 2022 (pdf)

Customer Advice Notices (CAN)

• CAN 185 MPI V13.07 Production Release (pdf)
  
• CAN 184 MPI PCB Re Work (pdf)
• CAN 183 MPI V13.06 Production Release RF Wireless (pdf)
• CAN 181 MPI V13.05 Production Release (pdf)
• CAN 180 GX Remote APP IP Update (pdf)
• CAN 179 Galaxy Flex Jumpers - Control Unit PCB (pdf)
• CAN 178 MAXPRO Cloud Update (pdf)
• CAN 176 MPI Registration Failure (pdf)
• CAN 175 MPI v12.04 Production Release (pdf)
• CAN 174 GX Remote APP V4.3.0 V4.2.0 (pdf)
  
• CAN 173 Galaxy Ethernet Module A083-00-10 E080-10 V4.15 V4.16 (pdf)
• CAN 172 GX Remote APP V4.2.1 (pdf)
• CAN 171 GX Remote APP V4.2.0 (pdf)
• CAN 170 GX Remote APP - Push Notification Android 12/13 - Customer Advice Note (pdf)
• CAN 169 MPI Production Release v 12.03  (pdf)
• CAN 168 MPICRX Production Release v 1.0.0.508  (pdf)
• CAN 167 MAXPRO Intrusion Upgrade Process 3.0  (pdf)
• CAN 166 RSS V3.62 Database Properties Pop Up  (pdf)
• CAN 165 Galaxy Flex V3.54 Production Release  (pdf)
• CAN 163 A227 SPI Key Alternatives (pdf)
  
• CAN 161 Galaxy RIO C072, C078, A158-B Jumper Settings (pdf)
• CAN 160 MPI v11.06 Production Release (pdf)
• CAN 159 MPI Communication Update ADD SECUR (pdf)
• CAN 156 MPI V11.04 Production Release (pdf)
• CAN 155 MPICRX Production Release v 1.0.0.507 (pdf)
• CAN 154 Galaxy Dimension Battery Start Up (pdf)
• CAN 153 MAXPRO Intrusion Upgrade Process 2.0 (pdf)
• CAN 152 Remote Service Suite (RSS) for GALAXY Intrusion system range (pdf)
• CAN 150 Galaxy RIO C072 (pdf)
• CAN 148 MAXPRO Intrusion Upgrade Process (pdf)
• CAN 145 MPI v10.03 Production Release (pdf)
• CAN 144 Technical Support Self Service Portal (pdf)
• CAN 143 MPI v10.02 Production Release (pdf)
• CAN 142 Galaxy RIO C072 Jumpers (pdf)
• CAN 134 Galaxy Flex V3.52 Production Release (pdf)
• CAN 133 E080-10 A083-00-10 v 4.14 (pdf)
• CAN 132 Galaxy Dimension V7.04 Production Release (pdf)

End of Support and Discontinuation Notices

• Various Access Products End of Support - April 2023 (pdf)
• MPICRX Alarm Receiver Discontinued - March 2023 (pdf)
• Select Dual Tech Motion Sensor SKUs Discontinued - March 2023 (pdf)
• Pro-Watch 4.5 End of Support Notice Effective May 31st, 2023 Select Dual Tech Motion Sensor SKUs Discontinued - March 2023 November 2022 (pdf)
• V-Plex Dual Tech Motion Sensor DT8050A-SN Discontinued – November 2022 (pdf)
• NetAXIS Support Discontinuation – NETAXS Series controllers and SIOs - Effective October 2022 (pdf)
• OmniProx™ PX Clamshell Prox Cards Select SKUs Discontinued – September 2022 (pdf)
• Performance and equIP Series Cameras NVRs Accessories Discontinuance - July 2022 (pdf)
• OmniAssure Touch Reader EOL and Replacements – March 2022 (pdf)
• Pro-Watch® 4.4 End of Support Notice - January 2022 (pdf)
• WIN-PAK Integrated Security Suite v 4.8 series (WCS 4.8) - December 2021 (pdf)
• WIN-PAK Integrated Security Suite v 4.8 series (WP 4.8) - December 2021 (pdf)
• HID SE Class iReaders EOL and Replacements - December 2021 (pdf)
• Video Product End-Of-Support Notice - HA30JCB02 HA30JCB03 - November 2021 (pdf)
• MAXPRO® NVR SKUs Rev C Transition - November 2021 (pdf)
• VMS and NVR Software Update Recommendation - September 2021 (pdf)
• NetAXZ-123 and NetAXS-4 Discontinuation - April 2021 (pdf)
• Pro-Watch® 4.3/4.35 End Of Support Notice - February 2021 (pdf)
• MAXPRO NVR 5.xx / VMS R5xx EoL Schedule - February 2021 (pdf)
• Access Control Product End-of-Support Notice - PRO3200 - February 2021 (pdf)
• Access Control Product End-of-Support Notice - PW6000 - February 2021 (pdf)
• MAXPRO NVR/VMS After Hours EoL - October 2020 (pdf)
• Video Products End-of-Support Notice - January 2020 (pdf)
• End Of Support for Windows Embedded Standard 7 - November 2019 (pdf)
• Video Product End-of-Support Notice - July 2019 (pdf)
• Video Product End-of-Support Notice - June 2019 (pdf)
• Video Product End-of-Support Notice - December 2018 (pdf)
• Video Product End-of-Support Notice - June 2018 (pdf)
• MAXPRO® VMS & NVR 32- Bit Operating System-Discontinuation Notice (pdf)