Technical Support

Got an issue?

If you need technical assistance with a Honeywell product, we’ll get right on it. Select the Honeywell business to see support materials and contact information.

Phone support: (425) 921-4900

Please note, if you are an existing customer in need of training, documentation, or service, please contact your local Alerton Dealer for the fastest resolution to your request. Your local Dealer will be happy to help!


Phone support: (800) 328-0103

Fire-Lite Alarms

Phone support: (800) 627-3473


Phone support: (800) 606-1983

Honeywell BMS
Honeywell Facility Optimization (Enacto)

Phone support: +32 56 245 694

Support offered: Installation, Data, Energy Management

Hospitality (Inncom)

Phone support: (800) 845-3785

Support offered: Installation


Phone support: +44 (0) 2034091779

Support offered: Installation

Multisite (Novar)

Phone support: (800) 348-1235

Support offered: Installation, Energy Management, Software Upgrades, Patches


Phone support: (800) 289-3473

Phoenix Controls

Phone support: (978) 795-1285


Phone support: (800) 323-4576 Option #2

Support offered: Installation, Integration, Design, Software Upgrades, Patches

Silent Knight

Phone support: (800) 446-6444

Support offered: Repair, Installation

System Sensor

Phone support: (800) 736-7672

Support offered: Repair, Installation


Phone support: (800) 323-4576 Option #2


Phone support: (800) 229-4434